We want you to LOVE your order. If there are any issues with it, please email us within 5 days of receipt to let us know: firstname.lastname@example.org. Please kindly note that return requests are evaluated on a case by case basis, shipping and restock charges may apply.
Please read each product description and the specifications (measurement, materials, colors, etc.) carefully before placing your order. We're a 100% handcrafted business, each piece is one of a kind: there may be slight variations/imperfections, which is what makes our collection unique, and sets us apart from factory-made brands. These slight imperfections are part of the artisanal charm.
Due to small business limitations, once an order is placed, we are unable to process any cancellations.